Dr. Alicia Grandey joined the industrial-organizational psychology program at Penn State in 1999. She has published 65+ articles on emotional labor (e.g., “service with a smile”), workplace mistreatment, and work diversity (age/gender/racial/political), and their implications for both performance and health of service workers. She also co-edited the book Emotional Labor in the 21st Century. Her award-winning research is heavily cited by scholars (24,000+ times) and media (e.g., Harvard Business Review, New Yorker, Reddit, NPR). She was named Fellow of Association of Psychological Science (APS) and Society of Industrial-Organizational Psychologists (SIOP). Dr. Grandey has mentored over 20 doctoral students in her two decades at PSU and received a Psi Chi Honors Society Award for Mentoring and Penn State’s Eisenhower Award for Distinguished Teaching. Please see her website (weld.la.psu.edu) and social media (@AliciaGrandey) for more details.
Workshop on Emotions and Work Climate
Please see this link for more details about this NSF-funded workshop. Dr. Grandey (PI) brought together business, psychology, and engineering faculty to discuss organizational climate, performance and innovation.
For recent achievements and publications, go to Dr. Grandey's lab site