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News

Dr. Alicia Grandey's NPR podcast: McDonald's and Emotion Norms in Russia

Dr. Alicia Grandey was recently interviewed as part of the NPR's podcast Invisibilia about emotional labor and how McDonald's is changing emotion norms in Russia!   

Click here for more information on the interview:

 http://www.npr.org/2016/06/17/482339162/invisibilia-season-2-changing-social-norms-could-save-your-life

Click here to access the full podcast:

 http://www.npr.org/programs/invisibilia/481887848/the-new-norm.

Dr. Sam Hunter: Being a jerk does not lead to more original ideas

Dr. Hunter's award winning paper (see below) has been featured in various news outlets, including Fortune, Business Insider, and Yahoo.com. The research, entitled, Is Being a Jerk Necessary for Originality? Examining the Role of Disagreeableness in the Sharing and Utilization of Original Ideas, found that disagreeableness did not influence the originality of the ideas produced, but did influence the extent to which the ideas were employed by team members. Hunter and Cushenbery also found that disagreeableness influenced idea originality only in contexts where new ideas were discouraged and original ideas were proposed by other team members.

Click on the links below to access the news articles!

Fortune magazine

Business Insider

Inc.com

Daily Mail

Yahoo.com

References

Hunter, S. T., & Cushenbery, L. (2015). Is Being a Jerk Necessary for Originality? Examining the Role of Disagreeableness in the Sharing and Utilization of Original Ideas. Journal of Business and Psychology30(4), 621–639. http://doi.org/10.1007/s10869-014-9386-1

Dr. Susan Mohammed’s Invited Session on Time at APS

Dr. Susan Mohammed will be giving an invited talk on how individual differences in time perceptions affect work behavior at this year’s Association for Psychological Science conference. It will be part of a cross-cutting themes program that features talks from different areas of psychology in order to inform us of multiple approaches to understanding a single topic. The conference will be held from May 26-29th, 2016 in Chicago, IL.

Congratulations Dr. Mohammed! Click here for more information.

Penn State I/O Faculty and Student Alumni Win Editor Commendation Awards at the Journal of Business and Psychology

Congratulations are in order for Drs. Alicia Grandey, Sam Hunter, and James LeBreton, as well as some of our graduate and undergraduate student alumni (Allison Gabriel, Jennifer Diamond Acosta, and Lily Cushenberry)!

The editorial board of the Journal of Business and Psychology selected their best papers of 2015 for the Editor Commendation award. Over 500 papers were considered for this honor, and of the 9 selected, 3 were awarded to Penn State I/O's own faculty and student alumni! 

Check out their papers below (Faculty,  *doctoral students, **undergraduates): 

Gabriel**, A. S., Acosta*, J. D., & Grandey, A. A. (2015). The Value of a Smile: Does Emotional Performance Matter More in Familiar or Unfamiliar Exchanges? Journal of Business and Psychology30(1), 37–50. http://doi.org/10.1007/s10869-013-9329-2

Hunter, S. T., & Cushenbery*, L. (2015). Is Being a Jerk Necessary for Originality? Examining the Role of Disagreeableness in the Sharing and Utilization of Original Ideas.Journal of Business and Psychology30(4), 621–639. http://doi.org/10.1007/s10869-014-9386-1

Tonidandel, S., & LeBreton, J. M. (2015). RWA Web: A Free, Comprehensive, Web-Based, and User-Friendly Tool for Relative Weight Analyses. Journal of Business and Psychology30(2), 207–216. http://doi.org/10.1007/s10869-014-9351-z

Dr. Alicia Grandey's NPR Podcast Interview

Dr. Alicia Grandey was recently interviewed by the NPR Actuality podcast. She discussed service with a smile and the toll that emotional labor takes on service employees. Click here to listen!

Dr. Alicia Grandey: Why enforced ‘service with a smile’ should be banned

Our own Dr. Alicia Grandey was recently featured in ScienceNews' Culture Beaker blog:

As a customer, you may find this relentless cheer uplifting or annoying (I err on the latter; please stop asking me about my day and just make my coffee). In the service industry, this “emotional labor,” to use the academic parlance, is typically a job requirement that’s enforced by management. Yet a large body of research suggests that emotional labor comes at a cost and one that’s primarily paid by the employee. I can’t speak to sales at Pret A Manger, but research also finds little evidence that the practice increases store profits.

“It’s sort of an invisible form of work,” says Penn State organizational psychologist Alicia Grandey, who has studied emotional labor for years. “But it has a real cost. We really want management to think about this: If this is really important to you as a company, if you value it, then you should train for it, and compensate for it. And you should create an environment that is supportive for the employee.”

Click here to read the full story!

Dr. Sam Hunter's publication featured in the news

Dr. Sam Hunter and alumni Dr. Lily Cushenbery have been featured in numerous recent news stories (see list below) based on a recently published article in the Journal of Business and Psychology entitled Is being a jerk necessary for originality? Examining the role of disagreeableness in the sharing and utilization of original ideas. In general their research found that being a jerk was not related to having original ideas, just getting ideas heard in a group. The findings have had such an impact that it has been translated into several other languages.

Reference

Hunter, S.T., & Cushenbery, L. (2014). Is Being a Jerk Necessary for Originality? Examining the Role of Disagreeableness in the Sharing and Utilization of Original Ideas. Journal of Business and Psychology.

 Links to News sources

Springer Press Release

Pacific standard magazine

Fastcompany.com

msn.com

bigthink.com

Human Resource Executive Online

sciencedaily.com

RedOrbit.com

Business-standard.com

Psychcentral.com

Phys.org

Ninemsn.com

Firstpost.com

Trebuchet-magazine.com

Culturalite.com

Focusnews.com

Science_2.0.com

Lifesciencelog.com

Science newsline.com

The news report.com

Technology.org

Hindustantimes.com

Khaleetimes.com

The hansindia.com

The Indian express.com

Darpanmagazine.com

Bollywoodcountry.com

Yahoo.com (Singapore)

Quo magazine (translated into Spanish)

OggiScienza (translated into Italian)

Dr. Mohammed wins Best Leadership Paper Award

On November 7th, 2014 our own Dr. Susan Mohammed won the 2014 Best Leadership Paper Award Winner from the Ian O. Ihnatowycz Institute for Leadership, Ivey Business School, Western University, London, Ontario. For her lead authorship on the paper Temporal Diversity and Team Performance: The Moderating Role of Temporal Leadership.You can read more about the award by visiting the Ian O. Ihnatowycz Institute for leadership page.

Reference

Mohammed, S., & Nadkarni, S. (2011). Temporal diversity and team performance: The moderating role of temporal leadership. Academy of Management Journal54(3), 489-508.

Penn State I-O supports the Centre County Women’s Resource Center

Alicia Grandey, Susan Mohammed, Jodi Buffington, Morgan Krannitz & Brad Jayne getting ready to walk/run the 5K

The Steps For Safety 5K in State College: Alicia Grandey, Susan Mohammed, Jodi Buffington, Morgan Krannitz & Brad Jayne getting ready to walk/run the 5K.

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