Dr. Alicia Grandey's NPR podcast: McDonald's and Emotion Norms in Russia
Dr. Alicia Grandey was recently interviewed as part of the NPR's podcast Invisibilia about emotional labor and how McDonald's is changing emotion norms in Russia!
Click here for more information on the interview:
Click here to access the full podcast:
http://www.npr.org/programs/invisibilia/481887848/the-new-norm.