- Ph.D., 1999, Colorado State University
As an industrial/organizational psychologist, Alicia Grandey's research focuses on stress and emotions from the perspective of the employee. Specifically, this has taken the form of two main streams of research. Her first area of research explores the experience and control of emotions within the work role, and how emotions can be both beneficial and detrimental to the performance and well-being of the employee. Research is designed to have implications for selection and training of employees. The second area focuses on work-family conflict as a contributor to stress, and how employees and organizations perceive and react to "family-friendly policies." Related topics of interest include coping and support, mood/affect, customer service, and perceptions of injustice.